Waukee, IA Financial Services

Positive: Professionalism, Responsiveness

I received really great service. My tax rep was very knowledgeable regarding my complicated tax situation.

Chris and Kim have the worst customer service skills.

super friendly staff, not one or two staff, but ALL staff members greeted me when I walk through the lobby door. thank you to specifically to Angel. She took care of all ... more

Easy to use. I like the feature where you can insert several checks or bills at the same time and I will she you the total before depositing. It will give you options of ... more

Convenient atm

The Jacobsen firm and family are the most professional and helpful around. They have helped me with proper filings and understanding of those fillings for more than 15 y ... more

Absolutely terrible customer service. You can never get ahold of anyone. I went in to close my accounts on Saturday and was told they would close at midnight that night. ... more

Applegate Tax is the real deal....very knowledgeable and always willing to help when needed. Enjoy visiting with them and would recommend to anyone.

Todd who? Out of all my vehicle purcahses, this was by the far the best experience I've had👍 Simple and painless. Thank you Chris, Jason and Steven!

Wonderful person, great CPA, and nice people.

There is nobody in town better than Ron "The Godfather" Stallman.

Great local insurance group in Winterset, IA. I just switched a year ago and am very happy. They have a team of friendly, competent agents who are committed to your best ... more

Brand-new location with beautiful interior that is very modern. Staff is very accommodating and they greeted us the minute we came in the door to open an account. locatio ... more

Jonathan Wolken exceeded my expectations . His profound knowledge and consistent communication made the mortgage process remarkably smooth. Jonathan's expertise instilled ... more

Worst credit union on the planet if you want your money stolen then they will take it right when your rent is due and so you get evicted ...... and then steal more of you ... more

Poor customer service. ATM has been broken twice in the past year. Called to report the issue and no return call. They are only open until 4:30 PM which is inconvenient f ... more

He's Very Helpful and Devilishly Handsome!

I've been a small business customer with West Bank, working through the Waukee branch since 2014. I have been happy with their services, online banking, and help with SB ... more

Came on a Saturday 20 minutes before close and this branch location was already locked for the day. If youre hours say you are open until 1pm you should be open until 1pm ... more

Great place

The people here aren't very friendly and its very cluttered. The store feels kinda gross and just isn't plesent.

Erin made my home mortgage process so easy and really strived to get me the best rate possible! I didn't have to worry about anything as she stayed on top of the entire p ... more

Wonderful customer service love this store

brian seems more interested in selling knock-off toys than providing sound financial advice. i asked him to put all of my funds in cash roughly 6 months before a 20-30% s ... more

Customer service in the bank is good. The bank polices and spending limits on a checking account is unrealistic. My card is shut off often. Leaving this bank after 4 mont ... more