Chamber of Commerce

      Citizens

      ( 15 Reviews )

      Citizens
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      Hours

      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 4:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
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      Chamber Rating

      Verified Member
      3.3 - (15 reviews)
      8
      1
      0
      0
      6
      Read Our 15 Reviews

      Chamber Rating

      Verified Member
      3.3 - (15 reviews)
      8
      1
      0
      0
      6
      › ‹
      • Sam

        Very poor customer service online - they change dates of their promotions for a new account bonus and the hold times are crazy. Minimum 15 min every time you call. I do not recommend this bank at all.
        Feb 21st, 2024

      • Michele Pacitto

        Atms are always broke! Always. Im so tired of both canton locations.
        Feb 1st, 2024

      • Jewella Taylor


        Jan 5th, 2024

      • Mahmoud Chehadi


        Jun 27th, 2023

      • lise urbaczewski

        I've been banking at this location for almost 20 years. Staff they had previously would greet you by name when you walked through the doors. Very friendly and yet very professional. Today? I went to the drive-thru to cash a check. Teller received the tube then said it would be a minute. I waited, waited, waited until I finally called the branch as I waited even longer. I asked to speak with the branch manager, Ryan. He suggested I should have used the ATM to deposit the check - then could get cash, rather than listen to my complaint that the drive-thru was being ignored/only being serviced after those that walked in. I told Ryan that I used to enjoy the personal service received at this branch (prior to Ryan). Ryan proceeded to tell me how his branch has received awards for customer service. BUT now yes, at this branch, I have decided I don't like people (people that don't want to do a good job) and would prefer dealing with machines. Thanks, Ryan. You'll be putting yourself and your staff out of jobs. We don't need you -- we've got the machines.
        Sep 5th, 2023

      Read Our 15 Reviews

      About
      Citizens

      At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.

      Contact Info

      Questions & Answers

      Q What is the phone number for Citizens?

      A The phone number for Citizens is: (734) 844-2698.

      Q Where is Citizens located?

      A Citizens is located at 285 N Canton Ctr Rd, Canton, Michigan 48187

      Q What is the internet address for Citizens?

      A The website (URL) for Citizens is: https://locations.citizensbank.com/mi/canton/285-n-canton-ctr-rd.html

      Q What days are Citizens open?

      A Citizens is open:
      Monday: 9:00 AM - 4:00 PM
      Tuesday: 9:00 AM - 4:00 PM
      Wednesday: 9:00 AM - 4:00 PM
      Thursday: 9:00 AM - 4:00 PM
      Friday: 9:00 AM - 4:00 PM
      Saturday: 9:00 AM - 12:00 PM
      Sunday: Closed

      Q How is Citizens rated?

      A Citizens has a 3.3 Star Rating from 15 reviewers.

      Hours

      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 4:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed

      Ratings and Reviews
      Citizens

      Overall Rating

      Overall Rating
      ( 15 Reviews )
      8
      1
      0
      0
      6
      Write a Review

      Sam on Google

      image Very poor customer service online - they change dates of their promotions for a new account bonus and the hold times are crazy. Minimum 15 min every time you call. I do not recommend this bank at all.

      Michele Pacitto on Google

      image Atms are always broke! Always. Im so tired of both canton locations.

      Jewella Taylor on Google

      image

      Mahmoud Chehadi on Google

      image

      lise urbaczewski on Google

      image I've been banking at this location for almost 20 years. Staff they had previously would greet you by name when you walked through the doors. Very friendly and yet very professional. Today? I went to the drive-thru to cash a check. Teller received the tube then said it would be a minute. I waited, waited, waited until I finally called the branch as I waited even longer. I asked to speak with the branch manager, Ryan. He suggested I should have used the ATM to deposit the check - then could get cash, rather than listen to my complaint that the drive-thru was being ignored/only being serviced after those that walked in. I told Ryan that I used to enjoy the personal service received at this branch (prior to Ryan). Ryan proceeded to tell me how his branch has received awards for customer service. BUT now yes, at this branch, I have decided I don't like people (people that don't want to do a good job) and would prefer dealing with machines. Thanks, Ryan. You'll be putting yourself and your staff out of jobs. We don't need you -- we've got the machines.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 15 Reviews )
      8
      1
      0
      0
      6

      Write a Review

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