Springfield, MO Van Rental Agency

The Penske team helped me out big time in a pinch over the weekend while driving to Denver. U-Haul had completely failed to deliver on my reservation. But within a 5 minu ... more

Extremely friendly staff and very easy to pick up and return cars!!!

When we reserved our vehicle it said we would have a Chevy Traverse or like car. We did this because we need to fit 7-8 people including a car seat. The Traverse fits thi ... more

The truck was defective and they duct taped the inside of the truck, when we unloaded the truck all the furniture was wet. My daughter has called customer service and the ... more

Great service

They had exactly what I needed. I wasn't there very long.

Good customer service and very easy return.

Always get very friendly and helpful service! They are my go to for truck rental!

With my reservations pre done, it took over an hour to check out 2 trucks. The website made it where i had to come up with different email addresses and different phone n ... more

Was ok .

Great service

SCAM. They double charged me! If I hadn't noticed, they would have gotten away with it! It took WEEKS and over 6 calls before I finally got my money back. I left multiple ... more

We had a great experience with this Avis at the airport! The staff was friendly, they welcomed us to the area and gave suggestions of places to see. They thoroughly expla ... more

STALKER ALERT!!! OWNER OF COMPANY WILL FOLLOW YOU IN ANOTHER VEHICLE AND WATCH WHERE YOU GO!!! FRIEND OF MINE GOT FOLLOWED, AND HAD TO LOAE THEM, THEY ARE DISQUSTING CREE ... more

Easy to work with.

Fast checkout, great customer service. Would highly recommend for your U-Haul needs.

I went through and did all the stuff online. When I went to pick up it was automatic rudeness and passive aggression. After I asked him to explain what the problem was he ... more

Do not use this company. Pay the extra $20 for another company it will save you in the long run. I was told by an employee I was required to have insurance. After reviewi ... more

Super friendly and easy to work with. Helped me every way possible will definitely use them again!

Super friendly.

Good people here. Really grateful for their service.

Unconcerned people work here. I was visibly in distress and they lacked compassion after no vehicle was available for me.

This was the worst rental experience I have ever had. The company did a bait and switch at the end of my rental and quoted me $216 for my total rental. When I returned my ... more

Very helpful, informative. Chech them out. Good place

Friendly staff, nice and affordable equipment and quick access service.

I needed for an additional day longer to complete my move. After paying a couple hundred dollars and getting an extension the Uhaul was reported stollen! I was arrested ... more

I had an issue with something at another location, the other location just told me the only thing I can do is call the customer service line, the customer service line sa ... more

He was completely unprofessional the whole time he was speaking to his girlfriend and completely ignoring me and my husband and when I called to address the situation he ... more