New York, NY Bank

Some nice people at this branch but HSBC is a terrible bank for many reasons but my favorite is that I have been a customer since 1998 and they just in 2022 sold my accou ... more

Best Bank, and Best Branch of Citizens Bank. Kash the manager is always helpful in all my banking needs from credit cards to a new accounts he always guides me in the rig ... more

NO CUSTOMER SERVICE. Today I call to report a glitch in your system. I had a pending charge yesterday for $ 75; today I have a posted charge of $ 75 and a pending charge ... more

Not everyone is helpful and accommodating be thankful for those who are.

The employees are very nice, helpful, and patience! They are very friendly and help me to open my account and help me to get my financial goal

Only one teller working when there is 6 people on line. Terrible customer service. This is a branch on E 16 and Kings Highway. Branch Manager was no where to be found.

Pretty bad location. I was given bad information by the bank manager which led to me losing thousands of dollars in fees. Wouldn't recommend this location

I was here for 3 minutes and this is a very nice bank. I drove by and saw the waterfall and had to go check it out. There are only 13 branches in the U.S.A. If I read the ... more

La trabajadora Rosa nos trat de maravilla y nos solucion un problema importante de fondos enviados a europa. Muchas gracias Rosa! (Translated by Google) The worker Rosa t ... more

I had a great experience with Michael Jones at Key Bank. He was a true professional who made me feel welcome and at ease from the start. Michael was very patient, took th ... more

This Capital One "Flagship" branch has been renovating [nothing] for months; it's like the NYC MTA is in charge of the renovation! (nothing gets "renovated"!!)

The teller belissa was very helpful. Its a very convenient branch. They also had lollipops in a bowl I thought that was cute

Literally the worst bank, it's unclear to me why anyone would bank with HSBC. Every branch, including this one is awful. The tellers are rude and unhelpful. The branch ma ... more

Tries hard to be helpful, so I kept my HSBC account there, although keeping most of my cash at Apple Bank for Savings as they are more ethical as a Savings and Loan bank. ... more

I love this location because of the banker Maria, shes the short black woman and she has the best customer service and is friendly.

Had a 8am appointment at another branch to open a 5.5CD on 3rd and 22nd. No one showed up. Came across here which had people in it and got shewed away thru the window try ... more

Very bad service and not professional at all. They dont want customers at all

So Im a member at this bank temporarily and due to my phone number being changed I was unable to complete my registration for online banking and was directed by customer ... more

Love it

Best bank ever

I must say every single time I go in here the tellers are just so rude and unfriendly. You would think they would hire people who have a little bit of customer service.

The card reader for the door lock for the ATM doesn't work, and hasn't worked for at least 3 weeks. And while It's entertaining to watch person after person swipe their c ... more

We scheduled an appointment at 3:30, but the agent didn’t reach us until 4:40.

Brian Clarke is the man if you’re looking for an investment advisor. The investment he had recommended didn’t yield the best returns but that was on account of the p ... more

Tasheena helped me out with sending a new debit card to a different address! She was super nice and through with any issues or questions. Such a pleasant experience!

I have not had chase for over 7 years and yet a review was posted 4 years ago with my name rating 5 stars?????

I must say every single time I go in here the tellers are just so rude and unfriendly. You would think they would hire people who have a little bit of customer service.

Convenient location but my encounter with a bank teller was not pleasant. They showed no appreciation for my business and did not respond when I greeted them and asked ho ... more

not very diligent staff.

They need to just get rid of this bank. It was 2 people in there. The black lady looked at me when I came in and put her head down. So I said "hello". THENNNN... she gree ... more

Hard to rob.

Sams the man! Great experience, and lovely modern, open space.

I went here to make a simple withdraw of a little over 1K. At first the teller seemed to proceed with the transaction normally. But then after some unusual and rude glanc ... more

Always experienced prompt and attentive service from the entire staff. Mr. BonRandy Nanong introduces updated products for current and future financial needs without bei ... more

All tellers & customer service are wonderful. Know them all by name. Don't care for the security ppl who think they have power to move ppl in & out of bank @ their whim.

Worst service. Came in to open an account and was told to wait 1 hr. Because there were 4 ppl ahead of me. After waiting the hr and checking in why it's so slow. I was ... more

Great staff,super friendly at this location they definitely go out of there way to help 👍 Always a pleasant experience there