New York, NY Bank

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As Large as this bank it baffles me that they are the lowest on the spectrum for customer service and this is the general consensus of a majority. You give a lot of excus ... more

Your google profile 'open 24 hours' yet your office says you're closed as does your website !

(Translated by Google) The employee helped me a lot with my problem, she really took the situation to heart and we solved it. I have rarely found such good service. I sub ... more

Ever since they instituted the appt system its been a nightmare to try to sort out business matters. I miss the day when you could come in and just wait to see someone. N ... more

24 hour ATMs

Mehh.. closes its doors at 10 pm... "Zombie Apocalypse " reasons

Dont take walk ins and you cant schedule an appointment after 2PM. Never had a worse experience at a Chase branch.

Horrible customer service. Even unprofessional when you talk to them on the phone. They manager is the worst. No help what so ever. They need to close this place down.

Excellent team

The negative reviews from years ago are very outdated. Staff were very friendly and prompt. I was seen right away and a very nice woman helped me out quickly. Would recom ... more

The one directly across from Grand Central and near Pershing Square has to be the absolute worst bank in NYC. Unfriendly employees and a coffee machine that’s for disp ... more

Went to this bank today to withdraw cash it took my atm card from Citibank I tried to come up with an easy solution which was when they open machine call me and I’ll co ... more

They have dog treats and lollipops but no public bathroom and no decency to help a cardholder who’s suffering out with at least directions to the closest one.

C'tait trs bien !

Excellent service. The personnel is accommodating and friendly.

I have to share the great experience I had tonight with Dharam Singh (Dave)! I came in to deposit a check using the ATM machine, but the check wouldn't process. Dave was ... more

Daniel was very a blast; he helped me solved the problem that's been bothering me for months in as little as one hour; talking about spending hours with the calling cente ... more

Clean location, but only two ATMs. I received a very cordial service from Mr. Jonathan Leon, he went above and beyond to help me. Also, 5 stars for the staff there on the ... more

TD bank is absolutely dont care about the safety of their customers since any time i go to deposit my Money there are bunch of strange homeless people laying and looking ... more

They got many people working over there, but takes forever for one to just answer the phone. Youll have to try to call millions times and wait for million hours just get ... more

Been banking with Ridgewood at the Yorkville location for 3 years now, always friendly service and staff are very helpful. The management team -Tiffany and Nancy always v ... more

I visited this location on a Saturday Morning. Staff willing and able to help.

This bank is horrible very rude and dismissive attitude its terrible. No good customer service whatsoever. Each employee needs training for customers. Especially around t ... more

Bank

Would never stop foot, into this bank

Did a currency exchange in the beginning of December and they told me that after 7-10 business days the money would go to my account. After the 10 business day I called t ... more

Sheer incompetence.

New location 222 Broadway

Worst credit card company ever, highest interest rates of all. They mix up your charges ,give you credit then take it back, Charge you interest after you have paid off ... more

:-(

The experience I had at the bank was very smooth the teller helped me out with opening a checking account and will tell my friends and family to use this bank Ponce

Very good service

Teller Pabon not friendly and very rude.

Capital one stole all my money they can eat a dickkkk

Easygoing. Very friendly. Very fast. Thank you!

I went here to get a document notarized. Ms. Braxton was very professional and the bank interior was immaculate.

This bank takes care of my every need

Funny how one of the largest US banks doesn’t offer lines of credit to businesses at all unless its backed completely and 100% secured by cash. And it has to be a minim ... more

Went in to this location to make a deposit to pay my rent and was turned away the lady said sorry I’m busy for the next 35 minutes opening a new account... and refused ... more

Unable to assist without a manager present.

INCOMPETENT STAFF ... they put a sign on their broken ATM...it says the next ATM is 10 miles away in Queens, NY.

I really don't understand why there are so many neutral/negative reviews of this Santander branch. I had an entirely opposite experience. I walked in on a Saturday mornin ... more

Pathetic customer services team. It will take them 30 minutes to answer the basic questions like bill date which is not mentioned on your online app. They try to provide ... more

Sincere, respectful, kind, efficient, no nonsense bank and staff. A great bank to bank with. Very modern and clean bank in the heart of Koreatown where you can enjoy Kore ... more

Subpar customer service and obnoxious tellers. Rude and demeaning. Refuse to answer questions and make up policies. No one has name tags (now we know why). Switching out ... more

Terrible check cashing place the employees are very nice. But they allow a man who is homeless to sleep inside and he smells up the place. He also be inside talking to hi ... more

An absolutely awful banking institution. I find it particularly ironic that its called Silicon Valley Bank given that their online services are offered in a format that o ... more

(Translated by Google) Terrible service, the person who attends is arrogant and arrogant, she must understand that she provides a service if she does not know how to atte ... more