Burlington, NC Financial Services

I am there on a mnthly basis to pay my Mortgage YES I know can mail it in but I prefer to drop it off at my local branch to see the people I am OLD SCHOOL and enjoy the p ... more

Due to me retiring last year and had a lot of things to figure out I went to HITS and they were very helpful and nice. They answered all my questions and helped me out mo ... more

Peggy was very responsive during this process. When I had questions she took time to explain them to me. She was always available to assist me with what I needed. Buying ... more

0 STARS!! Wouldn't have even given this branch a one star. Horrible experience, had gotten a car loan from them..paid it off and was never late on a payment. They managed ... more

At 530 s graham Hopedale rd John H has been wonderful to me. Very professional and takes his time to make sure everything is accurate and correct. He got me the best refu ... more

Jake has a fantastic skill for matching my financial needs with excellent investments. He listens, learns and goes to work for me. He has organized all my finances. He r ... more

Everyone there were very nice and professional

The staff is very inviting and friendly to everyone that comes into the branch.

Great staff and you get to talk with people who listen.

This bank charges insane fees. They only have 2 locations in the USand then keep terrible hours so you can never actually talk to someone. They often never process a char ... more

I've tried to use this service 3 different times. The clerk always says she can't verify the check so she's unable to cash it. She said her boss doesnt allow her to use ... more

Charles is an excellent financial advisor. Low pressure, and he definitely wants to find the right mix for you!!

Getting the loan was not the best experience bc the black lady with the curly hair was rude and passive aggressive. One would think she was personally giving me the loan ... more

Jaci was great help explaining what I needed help with very knowledgeable

One of the absolute worst locations. Everytime I come here it takes forever. Waiting 25 mm minutes to make a deposit. Plenty of employees, so not sure what the problem is ... more

Lady at the front desk is beyond rude. Had the audacity to ask me what qualifies YOU to bank here. Ive heard from many people this lady has a bad attitude and I have been ... more

Jake Avenius

Eric and Jennifer have been fantastic to work with ever since we have been clients. Between the market updates, and allowing us to make direct payments to our 529, we enj ... more

Website states they do loans. Emphatically tell me when I called to ask that they don't do any loans at all

My tax preparer was accurate and efficient. She explained what she was doing and why she was doing it. She got us our best return.

I've been banking with first for almost 20 years now. The staff is always friendly helpful and courteous

Angela is very thorough. I loved working with her. We uploaded our docs into their site and she prepared our taxes before we ever got there. She called with any necessary ... more

I didn't have a problem with Lendmark, at all. I financed an Aluma trailer through them that I purchased from Superior Trailers in Burlington, NC. The approval process wa ... more

Big bank policies and not a fan of cooperate culture, but local employees and management have always been friendly and go out of their way to make it a positive experienc ... more

Maggie Renuart is such a joy to work with. She was my main point of contact for my home loan and was incredibly helpful, responsive and knowledgeable. 10/10!

Truliant employees are very eager to help and very welcoming. So glad we chose them for our banking needs. They are also very efficient.

Very nice and made everything easy to understand.

Very quick and efficient service

Service is always great! Fred is the best! My car had an oil leak and it was something I could get done for free at my oil change place and they told me the truth and did ... more

They have always been super helpful. And very friendly.

I had an apt with manager but had to cancel but wanted to reschedule. Called several times but no response. Since SunTrust merged with BB&t the customer service is very l ... more

This was my first time going to Jackson Hewitt. I had an appointment at 9am and the representative didnt get there til an hour later. She was nice but she seemed to look ... more

Don't like them

Disrespectful customer service. Impossible to reach anyone at a branch. Will cancel all accounts at the earliest possible time.

False advertising on Edmunds with deceptive pricing.

They don't accept deposits here

Finding a good tax service isnt easy. After much disappointment with another tax service weve used DuelVision Tax services for the last 4 years and to be honest their ser ... more

This place has a rude teller being rude to costumers that are not her skin color. Came to cash a check asked for two forms of id showed them and still maid a big fuss and ... more

Should raise their atm withdrawal limit 500 doesn't pay the rent

If you don't already bank there, you should! Smiles and efficient customer-focused staff greet you every time you open the door. To our business, Fidelity Bank is the "1 ... more

They are really good. The lady I worked with was delightful and knew her business.

$7 to cash an "on-us" item. Robbery!!