Verizon
-
524 Nw 23rd Ave
Portland, Oregon 97210 - (800) 880-1077
- Website
Hours
Chamber Rating
-
Chris P
Super nice guys and store. The guys there really helped me out. Thank you
Mar 8th, 2024 -
Carol McCarthy
I was dreading having to buy a new phone-but it had to be done. A friend had gone to the 23rd Verizon store and been very complimentary of the staff. Over the series of a week, I worked with Ashton and Emma. They were great! They both were really helpful and willing to answer all my questions, no matter how technoignorant they may have beenAshton and Emma thank you for all your help and being a delight to work with!
Mar 7th, 2024 -
Nyx Love
Jeremiah was very kind a helpful, I recommend this Verizon store over any.
Feb 7th, 2024 -
Christine Salvarani
Customer service was poor. I came in trying to replace my phone and they said I couldn't without my id (which had just gotten stolen). I offered numerous other ways to prove my identity (pictures of my id etc) but this was refuted. I came back with another form of id and they said it was too close to closing. Literally had they been friendly and reasonable the first time I was there I would have avoided wasting my time. Team is friendly but clearly needs better training to avoid frustrating customers.
Jan 18th, 2024 -
Luke N
If you want atrocious customer service, from corp reps who are totally incapable of fixing the mistakes of incompetent sales staff, this is absolutely the phone company for you! Clearly all that extra $$ spent for maybe slightly better coverage, maybe, is used to appease shareholders and line C-Suite pockets because it certainly isn't spent on training or developing their team members. Maybe rather than paying millions to hire B-list celebrities for your commercials you reinvest some of that money back into helping those of us that pay you thousands of dollars per year, by taking your service from shocking to just mediocre??
Nov 19th, 2023
About
Verizon
Visit our store at Portland for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Products
- Business cell phones
- Business mobile hotspots
- Business tablets
- Business laptops
Services
- Mobile plans
- Wireless Internet plans
- Voice plans
Brands
- Apple
- Samsung
- Motorola
- Kyocera
- TCL
Questions & Answers
Q What is the phone number for Verizon?
A The phone number for Verizon is: (800) 880-1077.
Q Where is Verizon located?
A Verizon is located at 524 Nw 23rd Ave, Portland, Oregon 97210
Q What is the internet address for Verizon?
A The website (URL) for Verizon is: https://www.verizon.com/stores/details/oregon/portland/nw-23rd-ave-express-store-1019655/?CMP=seo_b_x_vz_oth_ot_2022_08_website
Q How big is Verizon?
A Verizon employs approximately 20+ people.
Q What days are Verizon open?
A Verizon is open:
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: 10:00 AM - 5:00 PM
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 7:00 PM
Q How is Verizon rated?
A Verizon has a 3.8 Star Rating from 58 reviewers.
Hours
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Ratings and Reviews
Verizon
Overall Rating
Overall Rating
( 58 Reviews )Chris P on Google
Super nice guys and store. The guys there really helped me out. Thank you
Carol McCarthy on Google
I was dreading having to buy a new phone-but it had to be done. A friend had gone to the 23rd Verizon store and been very complimentary of the staff. Over the series of a week, I worked with Ashton and Emma. They were great! They both were really helpful and willing to answer all my questions, no matter how technoignorant they may have beenAshton and Emma thank you for all your help and being a delight to work with!
Nyx Love on Google
Jeremiah was very kind a helpful, I recommend this Verizon store over any.
Christine Salvarani on Google
Customer service was poor. I came in trying to replace my phone and they said I couldn't without my id (which had just gotten stolen). I offered numerous other ways to prove my identity (pictures of my id etc) but this was refuted. I came back with another form of id and they said it was too close to closing. Literally had they been friendly and reasonable the first time I was there I would have avoided wasting my time. Team is friendly but clearly needs better training to avoid frustrating customers.
Luke N on Google
If you want atrocious customer service, from corp reps who are totally incapable of fixing the mistakes of incompetent sales staff, this is absolutely the phone company for you!
Clearly all that extra $$ spent for maybe slightly better coverage, maybe, is used to appease shareholders and line C-Suite pockets because it certainly isn't spent on training or developing their team members.
Maybe rather than paying millions to hire B-list celebrities for your commercials you reinvest some of that money back into helping those of us that pay you thousands of dollars per year, by taking your service from shocking to just mediocre??
Overall Rating
Overall Rating
( 58 Reviews )Write a Review
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