Cookeville, TN Financial Services

Have had many issues with this bank.

Fast lines inside, if any, always friendly ready to help you with any financial needs easy parking, never long lines outside teller ATM easy to reach from car

Robbie at the Cookeville office did an amazing job for my wife and I. Made everything super clear and easy to understand, I would recommend him 10/10 to anyone I know tha ... more

Very fast pace and friendly environment. Sherri is wonderful and will take good care of you!

The Willow branch is fantastic! The people have excellent customer support skills while displaying professionalism and building our confidence. Matt was very helpful. E ... more

Will NEVER recommend this bank to another TTU student. Have had fraudulent charges hitting an account that I believed to have been closed years ago. Instead of looking in ... more

Great folks to work with. Treated like family and extremely respectful! Would give a million stars if possible. Will definitely use these folks more if possible for my fi ... more

Best service ever from the girls at the cookeville TN. Branch. Nice and friendly service...

Always friendly and helpful

These people dont care about anything other than themselves. If anything happens to where you cant make your payment on time they dont care why you cant make it. You can ... more

Keeps calling me for a relative that I live 1200 miles away from.

Always an enjoyable visit, the manager is a very nice lady and always so friendly. Great service and very helpful

Coming to Sherman & Associates was an “aha moment” for my wife and I. It’s like when you find the best restaurant, mechanic, or veterinarian. Once you have found th ... more

Regions is great and my banker, Carrie, makes it better.

The tellers are absolutely wonderful at this branch. I go out of my way to go to this location, even if getting into the parking lot is a bit tricky during traffic conges ... more

Lora and her crew are the best to deal with! Very nice and so helpful. Customer service is A+!! I highly recommend Heights Finance!

Great teller! Repeated things back to make sure deposits were correct. Polite and professional.

Thank you Lendmark

Mindy has always been more than helpful any time my husband and I have came into the Cookeville location.

Brad Davis goes above and beyond to help you , great business and would recommend to anyone/ thanks for helping me with my IRA account.

Love these guys! They have helped me out when I was in a bind and they are so friendly! They have great service and are fair. So I totally recommend seeing Sherry or Cody ... more

It’s great

Steve is very knowledgeable and trustworthy. A real pleasure to work with.

So friendly, professional, and helped me immediately!

Customer service takes quite time to process, which other banks can do a faster and better job.

Very easy to use the machines. Joanna did a great job telling me what to do

Positive: Professionalism

Positive: Professionalism, Quality, Responsiveness

ABSOLUTELY HORRIBLE CUSTOMER SERVICE - I HAVE HAD MY ACCOUNT FOR OVER 10 YEARS STRAIGHT - DURING THIS COVID-19 PANDEMIC I WAS NEGATIVE $ 15.00 IN MY ACCOUNT - THEY CHA ... more

Y'all were awesome today!!!!!!! Thank you Jackie!!!!!

Jackie T was absolutely amazing. She is very patient and excellent at explaining tax deductions. We will definitely schedule with her next year.

Tiffany hoplains great customer service and very nice lovely service

Thank you so much!

Servis is good but sometimes you have to wate to see a officer.

This is by far our best bank experience in years! Really friendly service. Professional, great communication and an overall great experience from getting our home mortgag ... more

Gareth has been my tax consult last year and this year. He has exceptional customer service skills and was very helpful in breaking down a lot of the difficult to underst ... more

Watch you account close. Your payment day will change, the amount due will change. They'll claim you owe fees but yet when you talk to them it is not mentioned until yo ... more

Could not agree more with the previous review posted by Kelly D.  This is by far the most honest and down-to-earth CPA group you will ever find.  The personal and profess ... more

Everyone is so kind & helpful! Builtwell is definitely the best bank in Cookeville.

Definitely better banks out there to work with. Bogus service fees on accounts

This is the worst app for biometric access, you have to redo all your information every week.