Knoxville, TN Travel & Stay

Amy could not be more wonderful! Her communication, kindness, and customer service skills are unbeatable. I will use her every time I plan a trip! Five stars arent enough ... more

Great room and location. Could use a little updates but it isn't a brand new hotel. Room came with a fully functional kitchen with all cooking pans and dishes. Dishwasher ... more

Stopped for a night on our way to the east coast. Fantastic choice as the hotel was very very clean and smelled fresh. The breakfast bar was a huge added bonus- great cof ... more

We checked in and immediately I was getting bad feelings, we got upstairs and our room door was propped open, we then looked around and there was trash in the can and whe ... more

Wonderful reception after a long road trip from Virginia. I loved the variety at breakfast I will return.

Very nice. Enjoyed the stay

Everybody nice ., great breakfast., Restaurant on site., Place is really good

A very clean hotel, good breakfast, very nice

I only stayed at the hotel one night, as that's all I was in Knoxville for. The hotel staff were very friendly and welcoming! The price was affordable, the room was large ... more

Breakfast was great they have such a nice set up for pancakes and THE PANCAKES MAKE THEMSELVES. Pet friendly every one here was very nice its clean! Quite a very nice hot ... more

Would like to commend Clive, at the front desk, for the excellent service we received recently when we stayed overnight, travelling home from Florida. Thanks to Clive, he ... more

Very nice and clean Hotel, restaurant was amazing! Good size indoor pool and an AWESOME fitness center! Our family of 5 would definitely stay here again! #GasparinoGroup

Good place to stay. Very nice rooms and convenient location to anything.

This was a lifesaver for us on our long trip across the country. The hotel was clean, and the area felt safe. The beds were comfortable. They have a nice breakfast in the ... more

This was one of the worst hotels weve ever been to. As soon as you walked in the building it smelt like straight mold. The rooms werent cleaned at all, with crumbs all ov ... more

Comfortable, quiet, well-maintained. Hot breakfast included.

Wife and I stayed here 2 different times in March and April for comedy shows at the Bijou. The rooms, service, and overall stay were great both visits! Definitely will ... more

AFTER STAYING HERE FOR 2 DAYS I AM VERY HAPPY WITH MY STAY ROOM WAS CLEAN LOCATION WAS ALSO A PLUS BUT TGE ROOM ITSELF WAS WORTH THE STAY SHEETS WERE CLEAN BED WAS VERY C ... more

Great rooms with easy access to TVA Offices.

The only negatives I have are the shower did not have any grab bars and I wish hotels would put in a magnifying mirror next to the sink. It was very clean and the buffet ... more

Hampton Inn on Papermill in Knoxville is the best... For the best night stay... Stay there! Employees are friendly... Best in Knoxville TN

I scheduled a tow online. I called to confirm the location of my truck because I was an hour away from home. They still sent the tow truck to my home. We waited over 3 ho ... more

$30 for parking

I took the time to download app and select room in advance only to be moved prior to arrival. Also not recognized as a loyalty member.

Fantastic stay with my family of 8! The breakfast was delicious, the staff were great, and the rooms were very clean and comfortable!

Rooms and bathrooms need updates. Staff very helpful. They were out of water as a diamond member that is not what you expect!!

Very nice and clean. Staff incredibly friendly.

Great hotel. This is my fourth stay and there will be more. The one drawback is the new parking policy, which is highway robbery @ $35/night with no self parking.

Josh, Sam H, Anders, Kristi, Kelsi were wonderful helping with everything! (Valet and front desk)

We took a small weekend trip to relax during a cold week. We had plan to do some shopping and eating out, everything seemed nearby. Our kids loved the indoor pool, the ro ... more

Nice location, parking is tight when busy. Front desk very nice. Breakfast was better than expected. Coffee great and coffee cups and size are better than usual.

Rooms: Had smoking rooms was able to walk to Harrah's casino Walkability: Dining ,convenient stores , and casino walking distance

Absolutely disgusting and filthy rooms. I had to move rooms because of a gas smell in the first one then I woke up to bites on my body from sleeping in the bed in the sec ... more

Gross

WORST customer service or rather COMPLETE lack of customer service. I merely called ahead to ask some questions and the man that answered the phone was downright rude and ... more

Do not stay here. Not safe for women and children or families with children. Very sketchy. Rooms were clean but thats about all. Felt very unsafe after check in and immed ... more

No breaky or coffee in room,seems to be trend after pandemic, still good for the money spent,

Clean, great breakfast and Dale is the Man!! Great customer service rep

the side door to the hotel is unlocked so that any person off the street can walk in and go right up to my hotel door. the room was hot with no way to adjust ac (room 224 ... more

Currently sitting in the lobby. The room that i previously booked is no longer available so i booked another room type. The room is not available hence why im sitting in ... more

Breakfast was 10/10, and the lady managing it was super friendly and nice. She offered to make any of the hot things fresh since they were running low at the end of the b ... more

The room we had was really nice and clean and had two Tv's that came in handy with having a child of 6. Plenty of towels and the breakfast was good. We just stayed for on ... more

Great hotel!! Very friendly staff and clean, comfortable rooms. We stayed here for 4 nights, meetings close by. Great location, lots of restaurants and a nice Regal Movie ... more

The hotel attempts to mimic a European flavor with its offerings. We stay in 100 hotels a year (or more), and feel well qualified to review this hotel and our experience. ... more

Rooms: Neat clean and comfortable

Very helpful and friendly staff. I do wish that AAA would bring back more maps versus more info online.

Our room was very spacious, the complimentary breakfast was absolutely delicious but, the mold in the icebox/container that was in my room was definitely off putting all ... more

Nice property. Nice room with a nice layout. Rooms: Room was large with 2 king beds and nice layout. Food & drinks: Food was great. Ordered omelet which tasted great.

Found urine stains on the toilet and it won't be cleaned until the next day because there is no cleaning crew around. ?!!?