Dallas, TX Truck Rental Agency

Worked with a liability rep at this location and he was absolutely the worst. Lied about sending out an adjuster and gave me an estimate based off a photo. Glad the damag ... more

They helped my family out during a difficult time.

The people who work there are very professional!

N/S

stole money from my account after I returned the truck

S***** a** customer service. Yes, not this one with the

Outstanding service was greeted upon arrival the Manger was very polite and made my uhaul experience wonderful. I definitely rent there again also if you looking for a mo ... more

We use uhaul quite often for our business and this location is always the best - they always have the right size truck when needed and the staff is great.

Never answers phone, very hard to get on the phone todo business

I made a reservation for one cost. Had to have someone pick up the truck for me. They tricked that person into thinking they HAD TO purchase insurance. My $220 rental wen ... more

Everything is done quickly

Terrible company!!!!. They deliver nothing but headaches and empty pockets. Non-existent customer service and staff, and refusal to issue refunds make them a nightmare to ... more

Hey I cant stop petting this mechanic over at Redbird on the back this guy they call Mike or Michael he is very good he got me in and out there Friday and I had to I had ... more

Wish i could leave 0 stars. I made a reservation a few weeks back, then showed up yesterday and they had rented out my reservation. Does no one care anymore? They offer ... more

Friendly service

Always use Uhaul, they're my go to for short puck ups and deliveries. I've used them 2 times within the last month. Very reasonable prices. And easy to deal with.

Beyond a shadow of a doubt, if the Manager Lester at this location was not willing to work with me on my payments allowing me to catch up and avoid an auction, I would ha ... more

This is the absolute worst place to go to. Horrible service.

Chandler was great. He deserves a raise. Very polite and professional. When I need another uhaul Im definitely coming back here because of him!

Wont be back. Attitude of most employees in parts and service is in the toilet. Wrong parts over and over and over. Got major attitude when i had to return the parts they ... more

Very good and professional service

UNETHICAL business practices and POOR Customer Service. Booked a rental for a week (Feb 24 - Mar 02) booking reference 47******US1. Received a confirmation and a re-confi ... more

Overall I just don't understand the industry anymore there's never There's never a truck ready to go when you need one to be picked up from there while your truck is in t ... more

Yeah this place is like hot cold running water. You never know what you're going to get but they do try and they are sincere. But be sure they have a key for your leased ... more

Friendly service

Staff is good. Haul has unreasonable and sneaky request. I recommend Capps. They have me much better service!

The manager was totally out of touch with his work. He was the tech that worked on my Honda CRV. He did something to cross the wires that blew out all of my sensors. I ... more

I'm just going to list the problem I had at this location. -the employee was not helpful - refused any coupons we already had one in the system and could not use any othe ... more

Very friendly 😁 place.

They don't rent budget trucks out😒

Super helpful kind wonderful people

(Translated by Google) , Hi87 (Original) , Hi87

Uhaul is always helpful when you need to pick up something or move!!!

(Translated by Google) Good service Good price for moving everything was very good ... I recommend it ... (Original) buen servicio buen precio por la mudanza todo estubo ... more

Very easy to talk to.

Truck 316166 date.10/25 I just want to say to whatever company leased that truck you need to check your driver tailgating cars is not right they have a Cdl people have fa ... more

Have a backup plan because they’ll cancel on you same-day!

This is my 3rd time renting with the Penske at this location and all three times Avery has been very helpful in providing commercial vehicles for my business at a good ra ... more

I warn you, hard to find if it wasn't for the trucks outside. The guy inside might be on drugs or requires an assistant. Good luck. Give up. Find another uhaul location.

Other than the confusion in bringing the equipment back. Not terrible. Just could use some better customer service training

Very helpful and understanding. Great place to use!!! Will recommend always.

As the other reviews stated lousy service. I went to get propane and the lady there said - let me go check and see if they are busy. It didn't appear to be busy. Didn' ... more

Rude

There are no signs saying that specific change is needed. I ordered 5 boxes for 5.85. When I was going to pay the female employee then stated that she will only accept ca ... more

Wow, horrible service. I called to see if they carried moving boxes and the lady answered, "hello". I asked, is this uHaul and she just kept saying hello. She finally sai ... more

The worst experience of my life in the USA I was refuse service just because I m white I'm never refilling propane at any u haul so for all thanks to that ugly lady at t ... more