Roanoke, VA Auto Insurance Agency

They are very friendly and helpful it was easy in and out

Steven was wonderful! He was so patient and listen to exactly what I needed! Made the process of getting insurance enjoyable and easy! Will recommend him to my friends an ... more

Highly unimpressed with the customer service I was provided. I called to get a car/ homeowners quote. The lady I spoke to said she only did car quotes and shed have someo ... more

Fun place to do business. Great Rates and Friendly staff.

Henry provided thoughtful options specific to life insurance coverage for me and my family. He is thorough, cares about the relationship and has become my trusted adviso ... more

A+ service

Starr McClure is always responsive, courteous, and provides the best customer experience!

I have been using them for years. They are always very nice and polite.

easy transition from previous carrier, when corporate forces align with human value, it will make the biggest difference. yet to see but i give all a chance. if allstate ... more

Best insurance provider in town! If you are lucky you’ll be helped by Chase!

great group of agents to work with great price as well

I was referred to Bill by a friend. Bill sent me a quote right away. He saved me over $300 per year on my car insurance. This savings was only a phone call away. Don' ... more

Tavie, the agent I worked with was very helpful. She was prompt in providing me the information I needed. I purchased auto insurance from Banks Insurance because they off ... more

Excellent team with the knowledge to help with all my needs!

All was perfect thanks.

I've been using these awesome people for the last 4 years or so. Personal and business and have nothing but great service!

Good prompt service!

I spoke with a lovely lady who tried to help me with my mom's policy. Something my dad who had recently passed would normally handle. She had to give me a national number ... more

Amin is very friendly and always reachable when you need him. He is one of those few agents who you can trust blindly. Once you choose him as your agent he will not let y ... more

Adam's got you. He's helped me find better rates with similar coverage. He was proactive and reached out when there was an issue, compared to others who wait for you to c ... more

Jonathan Bolin is an excellent agent. He worked with us to find the absolute best prices and saved us a ton of money on our cars and home. We switched to Farm Bureau imme ... more

Flexible Insurance in VA truly lives up to its name! Their personalized approach to coverage options allowed me to tailor a plan that fit my needs perfectly. The staff wa ... more

I've had a few different auto insurance companies over the years, but Paul Housman & Associates stands out. Their online tools and mobile app make managing my policy a br ... more

Is a great insurance company, been with them since 95.with no problem.

Hello Scott Fischer, he & his family are the best. I have been with this company for a very long time. Scott treats us like family.

I was searching for car insurance by the weekend and I couldnt get anyone to pickup at any other offices. The staff were able get me signed into a policy that afternoon s ... more

State Farm is fantastic!!! Their agent was excellent, very kind and transparent. Extremely transparent and he gave me every choice and every option. Just signed up with t ... more

It's getting better every day

I was with Mr. Shepard and this agency for years and I must say I'm not getting the same great customer service that we use to, since he retired. I'm a little disappointe ... more

Everything went very smoothly and quickly

Excellent insurance agency! Very knowledgeable staff. Highly recommended

I called the agency about 8:30 AM for water damage from a busted pipe. An agent contacted me within 30 minutes and was at my house about an hour later. He was courteous a ... more

I liked the positive and friendly attitude when I first applied for my loan with these people. But for some reason my bank refuses to let them take payments out from them ... more

Very friendly and knowledgeable staff. Highly recommended

Great meeting Jill Phillips. She's doing everything to help me !

We have been State Farm customers for many years. Holt and Elizabeth have always been knowledgeable, helpful, and very nice to deal with!