Pro Foundation Technology Inc

A few years ago 9 piers were installed by this company, as well as material pumped underneath in the garage and living room to try to help level out the concrete foundation. This was all done by the company's recommendation. I am currently experiencing more foundation issues and it has taken months to get someone to come out and look at the issue. When someone did come out, he said yes there is an issue and we will have a structural engineer come out to try to determine what is going on. They were to pay for it since there is a warranty on the work performed. NO ONE has called me to schedule the appointment. It has been over a month and I still have heard NOTHING. I have called multiple times and only get apologies from the person answering the phone. I asked to speak to a manager/owner/someone and was told there really is not one? This shows they do not honor their warranty OR their work. I do not have time to continue to call and try to get much needed work done. Meanwhile, the problem is only getting worse. Update: A year later--still waiting for response from company. Reported to BBB and a person came out the next day. I was told they would call the next day to schedule the work. 2 weeks later and still waiting--so here we go again. Update: 3 months after coming out because of BBB complaint and work is still not complete. They just called today to say AGAIN they are not coming out. I do not recommend this company!!!
Dec 6th, 2021

Same review as others. When initial work is needed they are pretty prompt, but if you need follow up or warranty work, forget it. We have been trying to get them here for nearly a year to adjust piers that three men agreed needed to be done. What's worse, they don't even have the nerve to tell you if they're not going to do anything.
Nov 17th, 2021

Sep 14th, 2021

Pro Foundation came out and installed 4 piers. Initially we were pleased, house seemed more stable. However, quickly noticed dirt was not compacted and when it would rain water would run down pier installation sites. Contacted company, sent emails with pictures and phoned. After multiple attempts, they showed up without phoning and added compacted new dirt. We noticed house shifting, contacted company. They again sent out a gentleman without calling who took measurements and agreed there was an issue. No further communication received. We phoned and emailed for months. Finally when my husband missed a third day of work they showed up and said it was fine. Measurements were "off" and we "live in an old house." We do live in an old house, but now we are contacting another company to repair our house Foundation and joistd/plate. Total waste of money. Service: Roadworks
Jun 7th, 2021

Wonderful experience with Pro Foundation Technology! We received several bids from other companies, but Kyle was the only who went into extensive detail about the scope of the job and used his tools to instantly tell us the slab in our kitchen was dipping 2.25" low. Everyone else just estimated based on walking around the room. He quoted us a fair, fixed price which made us feel comfortable since there was no exact number for how many pounds of material would ultimately be needed. As we got closer to the job, I had several follow-up questions and Kyle was extremely responsive, helpful and reassuring. Edgar & Nathan performed the work for us and they were great! They walked me through the entire process and were friendly, knowledgable and efficient guys. Give all those guys a bonus & a raise! Since they were already on-site with the material, Joe offered to lift our driveway as well for a fraction of the cost. Overall this was a great experience and we would 100% recommend these guys!
Dec 9th, 2020