San Jose, CA Telecommunications Service Provider

Received the best service ever.

Kevin is very friendly, helpful and thorough! He offers creative ideas and gives a quick turn around for putting his ideas into action. Our credit card customers have inc ... more

Hi, went to T-mobile on Union Ave in San Jose, Ca on Saturday January 27,2024 to switch the service on my friends new Samsung phone. Wilson helped us, he was very helpful ... more

They help out in the most difficult situation related to phone lines and account in general.

Female rep today Monday March 25 2024 at 3:40 pm was no help at all. I went to store. Just me. No one else. She was on her phone talking to a baby sitter and complainin ... more

I had an amazing and the best experience at this T-mobile store. Irvin provided exceptional service, he was knowledgeable, friendly, and went above and beyond to help us. ... more

I came in to buy a pay as you go SIM card for my father in law since he was visiting from out of the country for 2 months. Ashley convinced made that if I opened a line I ... more

Fantastic customer service; they are patient, thorough, and knowledgeable. Nothing is too much trouble. Highly recommended.

(Translated by Google) Wait a bit on the line but very good service (Original) Espere un poco en la línea pero muy buen servicio

Kevin at T-Mobile was absolutely amazing. His customer support was beyond exceptional. Natalie was also incredibly helpful. If you're looking for a new plan or device, de ... more

Great customer service, very competitive pricing and very easy to use

Bad. Exp

I've worked with Ozonetel for the past 18 months now. We were looking to transition from an in-house call center to a virtual environment due to COVID and were in the mar ... more

Thank you Jason for your help! If you ever need help with your services, this is the place to go to. Overall staff is very friendly, helpful and most of all respectful of ... more

Nap is amazing. He really cares about his customers, very knowledgeable and is patient. I'll tell everyone I know to go there.

Best store in the country

If what you need has absolutely nothing to do with sales and the associates making commission, don't even bother coming here because they will never help you. I came ... more

I went here to look at phones for a non technical friend, she has a 2-3 year old cell she wants to replace. She has a budget under $200. I was shown a Revvl and a Moto. ... more

I dont feel like my needs were met for 25.00. No one has money to just give away. I just never have a good experience at this particular Metro. I dont its more about sale ... more

They literally have 0 clue what they are talking about here and are not helpful. Better off waiting 3 hours for a robot than the workers here.

Excellent service , very professional and helpful promtly answer questions and we're very friendly. I recommend this store 1000%

Wow, after going to the WORST T-Mobile store ever (17th & Hamilton ) I walked into this SUPER FRIENDLY , Helpful store. I was greeted and waited on very quickly. Though t ... more

Raymond helped me out yesterday and overall I was very satisfied with the customer service. He listened to my needs and concerns. He helped me with the purchase of two ne ... more

Very professional and friendly to work with!

Local eyesore

The store team is excellent, dedicated and best customer service. The team helped me with my phone upgrade and also helped trade in, exchange phones. Resolved all the iss ... more

Ujima is definately a company I'd Invite back into my offices. They were very thoughtful, followed up with me. In training me to operate the Avaya key system. & classes w ... more

Bog Standard company offices with no other reason to go there

Todd and Bob are great to work with, quick to respond and help us in anyway.

Friendly staff Allan and Tom and John Great . Quick and efficient services Better than RFC Wireless

I would NOT RECOMMEND to buy or repair your device here. I purchased a Samsung s23 ultra and the phone backplate was glued (discover it was repaired and not brand new) an ... more

Great place

I had such a great customer experience working with store manager Stephen and associate Eugene. the process was quick and easy to get my new phone. Highly recommend.

Needed a screen replacement for iPhone worth the cost, 10 min service and screen protector for my business can't beat that!

(Translated by Google) Very good service always very friendly (Original) Muy bien servicio siempre muy amables

Not silicon valley Telecom, the name changed

I met shortly with Marline & Paul describing our business needs. They listened and responded that they believed they could help us and would put their techs on the is ... more

Very good service

The team at BTX is always very responsive and efficient. Great working with them.

Terrific phone-Great service . I would call them again. Thank you! " A+! "

The people working here have always been good with trying to help. Their selection of some components can be a little bit limited but otherwise it's worth checking there ... more

Allred Communications has been helping my business for more than ten years. During these years I have gone through three phone systems and recently switched to IPITOMY VO ... more

After waiting 50 minutes, I had this exchange, Clerk: "Oh sorry, we cannot take care of that here." Me: "But I was told by Customer Service to go have this done at an AT ... more

My company office.