El Paso, TX Hotel

I stay at Holiday in Express and IHG hotels in general a lot. The rooms are great and service always friendly; however this particular location on my stay had horrible pa ... more

I arrived early and was checked in quickly. Everything was good, except little things like the toilet seat and toilet were loose, half a roll of paper towel, stingy with ... more

Excellent stay. Alan at the front desk was very welcoming and gracious. The rooms were the cleanest when compared to other hotels, the shower/tub was clean with good wate ... more

Very good service, very clean hotel and very good breakfast. Nearby activities: All shops are very close to the hotel

This is a great place to stay with many breakfast options and a fair price.

Rooms: Called and made a reservation for ada room with roll in shower. The lady booked it I get to hotel they don't have the room for my wife. We got billed for it. I wil ... more

Good place to stay kind staff and a good work area in lobby

Rooms are renovated. The room was clean but I kept finding hairs everywhere; sink, towels, shower, floor, etc. The noise from the road is really bad. I mean LOUD. If you ... more

Kinda disappointed in some of the features of this place. Service was top notch however paying either $7 or $15 for breakfast is a bit much. Ive traveled quite a bit and ... more

Very clean. Rooms are nice and kitchenette is very useful. Staff was friendly and helpful.

Rooms a little small; very friendly staff, perfect breakfast. Highly recommended if you travel by plane. Walkability: Yes, you can go out for a walk, with caution. Notewo ... more

Just went to visit family

Great experience, as always! I would like to take this opportunity to thank Zulema and Nate for exceptional customer service. We will definitely be staying with them agai ... more

What can I say? This hotel is in the perfect area near the airport. The room was older but clean and very pleasant. I was very surprised by the restaurant and bar. During ... more

The hotel is in good condition. The breakfast is standard Holiday Inn food. The front desk staff is usually missing and they have a sign that they put out. You will see t ... more

We stopped here while traveling through the area. When we arrived no one was at the counter. After 5 minutes was going to call the front desk to see if someone would come ... more

The rooms are spacious but the dining room is somewhat closed, dark, scary.

Thomas and Juan were INCREDIBLY patient with us as we attempted to room a large group late at night on short notice. They represent the company, and did so in an exemplar ... more

Very clean establishment, given the age of the hotel. Staff was friendly. Breakfast had more options than other peer hotels and was served hot. I like the location given ... more

Rooms are very dirty, carpet was disgusting, in bathroom I got a feeling it wasn't cleaned at all, I still could see some hair on lotion bottle, in the sink, and floor w ... more

Room was facing the freeway. I hear the traffic so laud couldn't fall sleep. Has good view but very dirty window. Also found piece of used tissue under the bed. The room ... more

The room was clean & the staff was friendly. Rooms: The room was clean & comfortable but kinda plain for furniture.

Food & drinks: The restaurants have amazing food!

The main downside to this hotel is the location in getting in and out of the parking lot, there is alot of zig-zagging around. Rooms are comfortable and clean. Modern loo ... more

Nice clean rooms. Good size refrigerator. 2 burner cooktop. Microwave. Coffee pot. No pool or hot tub. Workout facility.

Perfect area close to good eats and the airport.

Kevin was great and super helpful. My girlfriend and I stumbled in and he told us all about the place.

Downtown location, easy access to I-10, and across Southwest University Park Stadium, those are the positives. Self parking costing $16.63? I think it should be complimen ... more

The heaters in the room did not work the entire hotel had a chill to it. Other than being cold and having to ask for extra blankets in the room a few times, my stay was g ... more

Good bed, air conditioning, no drinking water in the room and they also dont have any water or anything to drink and front desk Had to go to a convenience store to get dr ... more

Worst hotel i have ever stayed at. Norma and juan who currently work there are very sick and delusional staff members. i will tell everyone how awful they are and the ser ... more

Easy on and off the I10. Rooms were clean, quiet hallways, friendly staff. Enjoyed the fireplace and split two bedroom design. Having a full size kitchen just makes you ... more

The staff was kind and helpful. The hotel and room were very clean Rooms: The room was clean and well kept. Safety: Felt very safe, every thing is well lit.

Some history here!

Excellent customer service clean And Monica at tge Front desk will even go out of her way to help you Thanks Monica for the Phone Charger

The room was nice, there were a few minor repairs that needed to be done. Overall quiet stay. The service couldve been a little bit better, We had a late check out but th ... more

This is the most clean hotel in el paso iv'e ever being.... Oh an breakfast is included from 6am to 10am Rooms: So clean so good

Very nice,staff very helpful, the breakfast bar was great, plenty of selections and everything was good. Quiet area and room was very nice and bed was comfortable.

Excellent in everything Rooms: Spacious and comfortable

The Hotel is clean and the staff friendly .. the Breakfast is excellent. Rooms : 5/5 | Service : 5/5 | Location : 5/5 More

Room was in really bad shape..the outside of the hotel is unique. The pictures online look nothing like the inside of the rooms. Holes in the carpet and the walls..heavil ... more

The hotel is really old and needs help! The front desk ppl werent friendly. The rooms are dirty and a little dilapidated. The door to the room had a huge gap in it so we ... more

Late check in apps said rooms were 64 went to see if getting rooms in person was cheaper was told that apps rates were no longer available.. my phone said otherwise but e ... more

Adam is the best, very helpful. I drove from Chicago got in late into El Paso .. He went above and beyond to help me. Thank you Adam! Rooms: Decent

This Marriott is just okay. There is a small Cafe inside but there is a Whataburger within walking distance. It's right off of the freeway. The rooms are cute however eve ... more

I want to convey my gratitude for the exceptional housekeeping service I received on April 8th afternoon, on the first floor. The room was meticulously cleaned and had a ... more

Great location and is the only hotel in the area able to accommodate an 18 wheeler. Otherwise, go elsewhere. Staff is friendly and service is ok. I am in El Paso on a sem ... more

The facility is excellent. Our particular room had some issues, the TV remote didnt work. They put a full size refrigerator in front of the thermostat which made room t ... more

Nobody at the front desk. Unable to check in

Very clean bathroom, kitchen and bed linens. Some TV remote issues. Hardwood floors are always a big plus. We hate hotels with carpet in the rooms, always filthy.