Waco, TX Insurance

Took very good care of me when I totaled my car in 2021.

This is the worst insurance agent I've had. I tried multiple times to contact the office, but my messages were not returned. I requested that they cancel my policy in 202 ... more

They were really quick! And got my situation handled really quickly! They were also very friendly

Great customer service, helped get a bonded title!

Let’s be clear: Alan Rhea Farmers Insurance is just about the worst insurance agent and agency you’ll ever have the misfortune of meeting. He inherited the business f ... more

Angel helped my parents on their medicare needs. He is very knowledgable and patient. We definitely recommend him to others.

Straight forward, honest and compassionate folks who are experts in the business. All our dealings with them have been very positive.

Very good customer service,and helped me when I need it

Very helpful in changing policy

Jana Stewart was nice and very helpful she makes you feel comfortable about doing business with this insurance company very sweet person .

Mimi did an excellent job explaining my bill. Ask for her for all your insurance needs.

Customer service representative was very fast and efficient .

Nancy was very nice and helpful

Sylvia was It great!!! I used auto partners before and she reminded me well.

My family has benefited greatly from Lillard Financial and Insurance Services for almost 10 years. Gill and his staff consistently provide exceptional service, quickly re ... more

The man that help me was so awesome and kind..He look for the best for me and my car ..Jeffrey Resendez is the best..check him out..

Always kind, gives me remind calls, I love my agent, she is amazing!

This is the best commercial insurance you can find. The customer service is amazing and they always go above and beyond what you would expect from an insurance company. I ... more

Never pick up when calling

Ive been in HR for six years with my employer and I cant thank central Texas benefits enough for reducing our health spend and enhancing our benefits programs. We had a ... more

Melinda has always been very helpful and patient and always friendly with a smile and can answer any question you may have!

Financial planning and insurance is confusing for me. Joel explained all that to me in terms I understood. I feel informed and comfortable with the decisions I made with ... more

Nice environment

Jordan is the best hes very honest and helped me so much with my insurance needs! Also, come see Kaia his husky mascot shes the absolute cutest and will save you money!

Great customer service and attention explaining the benefits of the policy. Takes their time to explain

Pain to get through on the phone. No app. But cheap, compared to others.

Family own, for Years, great people

Fantastic. Very quick and easy and excellent rates!

Cathy and her team are absolutely amazing! All requests and questions are answered and addressed immediately. I would recommend this company all day, every day!

I want to complain about the bad service I got when I tried to cancel my home insurance. I called in February to cancel, but a month later, they still charged me. When I ... more

Shes sooo nice and she helps the people who have dwi she does not judge

The price is right...so you think. They refuse to take your money without charging you ridiculous fees between $5-10 with every payment no matter how you pay them, every ... more

2023 updateMindy is still doing her best for us! Awful year for renewals, but shes pulling out all stops to give us the best-available coverage at the best available pric ... more

They're awesome give you a great deal great rates best in town

Whenever I come to pay my insurance it is during business hours but they are never in the office, the signs say open but the doors are closed, if I call the number they n ... more

You never know what the price is going to be from month to month it changes more than the gas prices.