Alexandria, VA Banking Services

Javier and his staff are great very helpful and always on time

Excellent in-person system, tools and attention provided to me re: transferring quarterly payments from my external bank to my NFCU business account.

I have 3 items to share. 1. Price of blank checks which come to about 55 cents each. 2. Change on statements, about one year ago, of including a 1/2 page color advertis ... more

Keyshawn was great. Very professional. He really helped me a lot to let me know Id been scammed and what to do next.

I appreciate the teller who assisted me with money withdrawal. That said, when it comes to customer service, I notice that not all Burke and Herbert branches are family ... more

Short version I had a bad experience with the Manager being unwilling to help a customer. Spoke to her supervisor and explained what I wanted. A written apology explainin ... more

Anamul was very friendly and knowledgeable. I appreciate the time he took to explain everything to me!

Really bad customer service and really stuff even they dont listen to you. Never recommend to go there

very sparse on the street parking in a terrible location. Also, pure laziness from their staff. Don't expect anyone to actually help you. They'll just show you the ATM in ... more

Tnx so much for helps by Mr Darien from Alexandria branch, and his team also. They helped me so much. Happy to be in Chase Bank because of him and his team.

I went in over 2 days to get a legal document notarized. This document includes me taking some legal responsibilities for someone in another state. The other party has al ... more

The branch manager was outstanding with service and she was very helpful in every way and touch my heart as a caring and concerning person for the out come of my resoluti ... more

Has anyone with Burke and Herbert fixed their on-line banking synch for Quickbooks 2019 Desktop? This is a question I have been asking for the past 3+ months and getting ... more

I love my Credit Union. Staff are very knowledgeable & they always take the extra mile to make sure all my needs are met.

This place is the armpit of Sanford!!! For one I have never been confortable in here, because of the creepy staff, but also the staff/owners are sooooo rude, i had actual ... more

Your are everything but online bank! You need a card to do any transactions on this location. Very bad customer experience

Right infront of Eisenhower metro station. Very easy to locate.

I came to the bank to get information regarding transferring a loan to this Credit Union and the banker who was an older Asian man told me to go home and do it. He took h ... more

Drive Thru ATM always says Open but never works.

At. The Exxon

If you request a cashiers check on line and are picking it up at a branch, dont waste your time at this branch!!!! You have to stand in line along with everyone else and ... more

Every representative has been X excellent. They are competent and kind. And theyre all in America. On social media there are discount codes so you need to follow them on ... more

Friendly staff, great location.

I have refinanced a car a couple years ago and purchasing a used car recently and have had excellent service. I have been pleased with their service.

Someone Made an enquiry on my equifax profile. Bank doesnt have any info. Equifax stated they cant do nothing other than leaking data to scammers like they did a while ag ... more

This review is for the Operations Center employee that called me today. So last night I applied for an account online. After verifying my identity (via SSA/IRS) and lin ... more

Excellent service. We ran out of checks and had a tax deadline to meet; the staff at this branch were very helpful in quickly printing additional checks for us to use. A ... more

Burke & Herbert always seems to have issues, when depositing checks they take forever to process to your account, and when on the app or website they seem to have technic ... more

We have been banking with B&HB for more than 5 years. The experience has been great, customer services always excellent and they are easy to work with. Mr Beraki, Berhan ... more

Nice people

This has been my favorite bank for few years now. I love the nationwide fee-free ATM feature. However, if you are to travel outside your area, you'll need pre authorizati ... more

Friendly staff and great service

It very nice try it.

Dylan Plant 5 He has been so polite and more than gone out of his way to help me with my disabled father's account. I am so appreciative of him and his service and I loo ... more

Truly considering canceling my entire Chase Saphire Reserved membership because their customer service is completely terrible. They transfer you over to the wrong team 4- ... more

Today I got a lot of bank statements for free. The employees are so kind. Especially the Korean lady is wonderful. Whenever I visit there. I am really satisfied and grate ... more

United Tradesmen Group LLC, which owns and operate ALHPA IT Systems, and also is a African American Women majority owned business , opened a business, and personal accoun ... more

The advanced america at the Alexandria location is amazing! The customer service is awesome! Paydays loans are normally for short term purposes, not long term. They are r ... more

Okay

The process is very good safety

Great bank. They bought my previous bank BB&T and the transition has been smooth. Lots of local branches available, good customer service

great location great staff

Sean Martin is bringing customer service back to an industry where trust, professional quality, and personal interaction have been all but eroded. I am always pleased to ... more

(Translated by Google) Excellent service they serve you in your language and treat you as such (Original) Excelente servicio te atienden en tu idioma y te tratan como tal

If could get an answer after 2 emails, and numerous calls on hold it would be appreciated. I have an urgent queston I need answered!

love them so helpful

The Suntrust Bank Branch has merged with the BBT branch at this Rose Hill location in Spring 2021. It now offers a drive thru separate occasions, I received excellent ser ... more

This location had very bad Customers services to do very small transactions like to get change you have to wait a least 20 minutes I can believe it

I drive out of my way to bank at this location. They're very professional, friendly and competent. Thank you!