Sacramento, CA Electronics Store

It's okay

One service reps was trying to intimidate me on the low, I told him this product doesn't do fast charging

No person answers the phone number listed for this business. Automated answering machine, does not even state if the number is for a business ?

The gentleman who helped me at 3:10 today was very rude and unprofessional, he was on break until 315 and I had misread the sign and instead of allowing me to wait outsid ... more

Yup it's great

Very quick and cheap

My experience at this location was so great! I don't write reviews unless it was really bad or really good, Andrew made my day! He was so helpful and kind. Thank you!

The lady is rude and lacks customer service skills do not shop here, i know i wont.

Ok

I had a great experience with Kayla. She was kind and patient and caring. She didnt make a Commission. I didnt buy anything from her but she set up my new iPad and I left ... more

I was sent to a company other than the one I wanted. Metro was changed to another location.

Great service

Battery died, a good friend told me about Valley Battery... now I'm hooked line and sinker!! The staff is the, customer service second to none !!

Great customer service.

Never get what I want out of this place, the only thing this place does does take your money other than that no other services they always refer you to another place to q ... more

Helpful

Great place to receive incredible genuine customer care. Isela and Joel took great care of me. Got great deal.

Prices are fare excellent customer service and fast

Very fast service. The rep went out her way to make sure all our needs were met.

Great team there

Good service

great customer service very helpful

Valentina was able yo help me switch companies quick and essy. Even help me switch and set up my home internet! Thank you amazona customer Service

Went in just to check on how many payments I had left on my phone, left very happy and pleased. Ali helped me, he was super helpful not only with reading back to me how m ... more

I give this rating solely based on Derek the customer service representative at the K Street store in Sacramento. We went in to purchase a new phone replacement and he co ... more

Took my brother to get a new phone and he was able to get a great deal and a new phone thank you

Terrible service and getting worse everyday

Sold me a phone that didn't work, talking about they can only refurbish the same model, when the phone doesn't even work with all the Google features. This phone is garba ... more

We came into the store and were helped by Eddy pretty quickly. He went above and beyond. He helped us not only resolve the reason we initially came in but other issues we ... more

ELI WAS VERY HELPFUL WITH SETTING MY NEW PHONE UP AND HELPING ME WITH OPTIONS. I WOULD DEFFINITLY COME BACK!

They carry Motorola phones, I like them since they are not loaded with bloatware!

My fiance and I visited this T-Mobile months ago to purchase a new phone after, inexplicably, T-Mobile dropped her number's line -- a number she's had for a decade that s ... more

Great customer service

Dre helped us switch over from Sprint. He was very knowledgeable and helpful. We walked out with a new phone and watch. Thanks again!

I recently had what I would call a nightmare of an experience and have yet to receive my refund. My original purchase was made at Delata shores. I went into the Delta S ... more

Pretty lame service. Walmart is a better option at this point.

Went into this store and ask the clerk to add a line and what my price would be out the door and she said 70 dollars out the door twenty minutes later if went up another ... more

They need -5 stars. Had to wait almost 20 minutes to even be acknowledged. Can't even do the upgrade they are forcing me to do in the store. T-Mobile staff always has to ... more

Emma has an attitude

Terrible. They lie. They took advantage of an older woman. Blamed the lack of 3G on a simple flip phone issue. Got to my grandmas house and we fixed it. They just didn ... more

Well after 7 years of being a customer and 5 phones bought at full price , they tell me I'm not eligible for a free upgrade. Needless to say It won't be 8 years

I get me phone fix here I'm happy with there service Reasonable price

It was very good

If you need any type of phone repair come here. I got my charging port fixed because it kept not wanting to charge properly anymore. He got my phone cleaned and working a ... more

Awesome

Okay service, but just seemed like they were pushing a up sale and not listening to my needs

Great customer Arlin and Mark were very helpful with my daughter's phone. They stayed after closing in over time to assist her. They were very friendly and patient. I def ... more

This business is listed as lgbt friendly but it is not. My partner and I came in and experienced a staff person who seemed annoyed at our very presence. Any time my partn ... more