Santa Monica, CA Bank

If you need a short, talkative, over-sharing finance bro to help you with waiting on hold with Chase customer service for a couple hours, go talk to Rob Marchand. Maybe h ... more

When Bank of America (where I've had my mortgage and checking account  for decades) failed to help me with a HELOC,  I made a call to City National Bank in Santa Moni ... more

I had a safe deposit box with One West before 1st Citizens Bank took over. Just before the transition to 1st Citizens, I emptied my box and closed the account. To my su ... more

Location closed.  Went during business hours, sign up saying no longer open.  Update your Yelp please!

Their phone service is a joke. Impossible to get through. I appreciate Chase services as a whole, but the brick and mortar representation in LA is dismal.

Very happy with this branch. I have personal and business savings, CD and checking accounts. I have obtained my mortgage loan, business lines and credit cards through the ... more

One West Bank was bought by First Citizens bank this year..While the branch in Ocean Park is convenient  the service has declined..My application for a credit card was de ... more

These are private officesits NOT a bank branch for making deposits, withdrawals, etc. There is no ATM.

Horrible customer service. They make mistakes and they dont want to correct their own mistake. Branch manager Ms. Mahalati is very unprofessional, rude and disrespectful. ... more

Comerica has been my bank for 9 years. They have always had what I consider the best people a bank could hope for. Now at 4th and Wilshire, they are prompt, friendly, and ... more

They evaluate you based on how you look and what race you are before anything, I used to work there. They also train their employees horribly and are extremely prejudice. ... more

Chase Bank is holding my dead brother's last Social Security check hostage!This branch has nice people, but they can't really help deal with the problems of " ... more

My husband and I both like this bank and the employees a lot. It isn't a "cutting edge" bank but we have always found it helpful, patient, and efficient.

Although the wait time is often long as mentioned in other reviews, I have always received courteous service when I finally reach the window. I was surprised, however, wh ... more

First Republic Bank in Santa Monica is the best bank on the West Side! The representatives and bank manager are personable, efficient, respectful and are a pleasure to do ... more

Albert Z Veshaj is outstanding! Smart, always friendly and ready to help you. I live in Pacific Palisades and drive to Santa Monica to do my banking because of Albert. Th ... more

Erica was outstanding!

No help Waste of time Cant locate my money

I have banked here for many years and have always found the staff to be very helpful and kind. Those with good experiences need to post reviews too! Have a great day!

These tellers are nice

Manager Christian Sanchez refused to adequately help me resolve an issue. The people in this branch obviously do like their job. Mr. Sanchez told me to keep calling wells ... more

Best bank branch

Worst bank for small business ever. Do not open an account here. It is impossible to get help either online or in person. I stayed on hold for 1 hour before they hung up ... more

How does a bank not have banker's came in today to open up the 2% credit card with them since i already have a account with them went to 2 branchs and both said the same ... more

Terrible customer service. There is never help and always long line to get simple transactions done. The bankers are slow and they are mean they also try to sell v custom ... more

Great easy transaction and gets to recipient quickly....a great plus!!!

Staff is rude, racist and very unprofessional (esp. the older long blond hair lady). She was friendly and helpfull until my husband (African American) walked in. She then ... more

They employees here are very nice kind and polite

You for money, you get the money

I have used video banking only a few times but I enjoyed the well trained staff who assist. Very nice!

EVERYONE WAS VERY FREINDLY SERVICE WAS GREAT. JAMAR WAS KNOWLEDGEABLE AND ON TOP OF RESPONDING TO MY EVERY QUESTION EVEN AFTER THE SALE. THANK YOU EVERYONE AT SANTA MONIC ... more

Have been working with Santa Monica Branch of Commercial Bank for several years. The Customer Service is the absolute the BEST. Knowledgeable Bankers at every level! Cou ... more

When the manager sits in his office not on his phone or computer, but simply watching the line to the tellers get longer and longer for fifteen mins and doing absolutely ... more

Very professional and always helping customers.

Great bank branch! I am very satisfied with my work with this department. Fast, high quality and no problems. I came by appointment and they accepted me even earlier. Tha ... more

I went into this branch to deposit an insurance check and cash and ended up being racially profiled and provided unprofessional banking services by a young teller, Jacque ... more

Very nice location and affordable price of $200,000. It can get pretty crazy outside of this building since this is one of the most owned apartments in Los Santos but tha ... more

Best experience ever with Rodney as our agent! First time buying a home and we could have not chosen a better person to assist us. He was patient and kept us on the loop ... more

Thought my check was fraud, and tried to embarrass me in front of other customers. I was going to be petty about it, close the account, pull out, but sometimes you have ... more

bad server, no restrooms

Not too busy today

Hello, greetings, good morning, sorry for the inconvenience and sending all this information behind these different images or photos there is information or recordings by ... more

Kind and helpful staff. Id recommend. [5/5]

Good as it could be for a bank!

(Translated by Google) Excellent service and friendly and polite staff always willing to help you with a smile, especially Sandra at Wilshiere and 20th st branch (Origina ... more