Frankfort, KY Financial Services

As you enter the bank, everyone is considerate and kind. They treat you with respect And or good people.

Samantha was wonderful! Also, the rest of the staff as well, where their assistance was needed. I chose an early advance w/my own personal bank account & though the funds ... more

Patty was very nice and respectful she was patient and very kind!

Danny Crank is great. Friendly and thorough.

Great staff And friendly service they go out of their way to help you

I had the pleasure of working with Robert Harris. He showed outstanding customer service and went above and beyond to make sure my car buying experience was amazing. I ha ... more

Good, I hope

It cost me 14 dollars just to cash a check and lady was very rude. Never coming back.

Great locally owned bank! The staff at the Eastside Frankfort branch are wonderful! They always fix my goof ups with lots of patience and friendliness!! UPDATE! I called ... more

Positive: Professionalism, Responsiveness

They will get the job done (at the bare minimum), but all the nonsense about them helping you rebuild your credit after your bankruptcy is a lie. They also will not retur ... more

Professional, seamless and efficient!

Went to the drive through and some guy was in front me that obviously wasn’t a customer there and he was trying to cash his welfare check. He only took 15 minutes but t ... more

Just needed some quarters and was told I had to have an account to get them

Money is received in a timely matter.

I really appreciate this group of bankers they have went above and beyond! Matt, Brian, Brittany and Kyle thank you!

Rude people and nosey asking a question that had nothing to do with the transaction...smh! Disrespectful ... Never again will i do business here...

First time in 15 years of banking through the same company I'm told they refused cash my payroll check. And not 1 person from any of the contacts I've made have yet to ca ... more

Wonderful ladies

They were not helpful

Just took some money out of their atm. Pulled up to the window and they wouldnt change the $20 bills to $100s because I dont have an account there. Bummer

You can not get ahold of the local bank by phone or the main bank in WV ive waited on hold for several 15 minute stints usually to just have their system hang up on me. ... more

Kinda sad the bank doesn't have a emergency number for ATM issue when money is stuck in atm for deposit and machine will not return card and money is visible in machine. ... more

CCU is top notch service and we were blessed to get James Williams as our loan officer at the Louisville Rd Branch. We were in a tight timeline and James came into the o ... more

Not one single person will answer the phone. Overall 5/3 is a joke.

Megan was super helpful and nice definitely recommend her

It was a wonderful experience from start to finish. Helpful staff.

Ms. Patty and Ms Nancy were very helpful to me. I was at a loss when my other place of businesses was in a merger, and I didn't want to travel to another area. They were ... more

She wonderful

Frankfort Lincoln was able to provide service on our car with very short notice while we were traveling through the area and a warning light laminated. Quick, Quality a ... more

Shorted me 100 dollars

I'm

Clean, nice employees

Absolutely phenomenal! Made filing for our business and personal a breeze! I would and will recommend to everyone!

Just ran in to get lottery tickets but everyone was nice

They get you your money ! No .