Urbandale, IA Automotive & Vehicles

Prompt service, extremely personal and polite. Absolutely will use them again.

Always helpful. Never dishonest!!

I used Grizzly Clean to complete a two stage paint correction and 6 year ceramic coating. Elijah and his team did a phenomenal job transforming the exterior of the car. ... more

Has 4 electric car chargers and the air pump needs to be upgraded...badly!

I have been stopping early in the morning on my way to work. The kitchen will make me a fresh ham, cheese and jalapeno omelet and it is perfect. Even better than what I ... more

We worked with Brian and he was AMAZING. He drove the car we were interested in both to my husbands work and our house for test drives. He answered all questions, made s ... more

I just move me a cheap fountain soda, my number one stop for drinks and gas.

Jay did a great job working on my vehicle. My 3 stars is due to me being charged an additional $175 this time for a system update after giving Bob Brown $1400 for someth ... more

On my way here from out of state, Thanksgiving day, my brakes started to fail. Nick was able to get me in the next day, diagnosed my problem, replaced the vacuum pump for ... more

Good. Friendly. Clean

I dont recommend this car wash. It broke the spoiler off the trunk of my car and the brushes also scratches the paint on the car. It cost me over $1000 to repair the trun ... more

Never go to this car wash I recently went to this car wash the car in front got derailed and I git I front of the car because the conveyer belt kept moving and there is n ... more

I ended up arriving at closing to sign papers and everyone was professional and polite. The process was quick but not too hurried. They all did a great job!

Pretty cool. Saw them working on a limousine wowie

I recently purchased a used 2015 vehicle from this dealership. As it was online, I asked very direct questions about specific things. The salesman took pictures and the ... more

Super helpful employee just helped me diagnose a check engine light for free.

Got to the store ELEVEN MINUTES before posted close time. Personal vehicle parked in front of doors and doors locked. Won't ever see me again. CarQuest or Advance.

My car was completely immobile and unresponsive so I was really appreciative of their great communication and quick work. I was pleased to find out I got a discount throu ... more

I recently had the pleasure of visiting Big O Tries in Urbandale for automotive services, and I am compelled to share my outstanding experience. From the moment I walked ... more

Great service and friendly staff! Good cars too.

Scott gave us fantastic service. They did not have the car on lot that we liked so they worked hard and found exactly what we wanted in Omaha and brought it back to urban ... more

Had a great time picking the right vehicle. The salesman was patient and very helpful helping me find the best vehicle for my needs.

On March 20 2024 I pulled in to get gas the price of a gallon of premium gas was 3.65 after I filled up the price jumped up to 3.99 a gallon so I went inside and told the ... more

Phenomenal gas station. Clean restrooms. Pleasant staff. Maintained pumps and trash. Groceries options to even buy fresh bakery and meat items. Top tier here

Highly recommend Graham ! Excellent communication and service! Would go to them again

Very efficient process.

From the moment I walked into the dealership I felt at home and welcome. Everyone I encountered was extremely friendly and welcoming. Rodney was my salesperson and h ... more

I don't know why they didn't email me today, and no one told me why. But it's strange for people who want to buy a car.

It was easy to set an appointment and Isaac really took time to hear my wants and needs for my next vehicle; the conversation was very natural and there was no pressure.

I only get gas here for work trucks

Very helpful as gift card got stuck in gas pump slot.

I've been in here a lot. A couple of staff are friendly, others, not so friendly. If they don't like the job, they need to find one they do like....Always have what I n ... more

Great customer service. And very polite. I would buy from here again

I've had nothing but great experiences here. Great vehicles. I love my Forester Wilderness! This one is mine.

Oscar was awesome to work with! Very knowledgable and very excited about our Subaru purchase!

My wife was so very pleased with how her MDX looked after the micro hail damage was repaired. Second bit of body work done by Lithia and couldn't be happier with the work ... more

Jerry was sweet and helpful.

Service department is very poorly managed, I have not received a phone call back after attempting to contact via phone and voicemail for the entire week. I finally had to ... more

Didn't have the greatest experience with Tesla delivery but everyone here that I've worked with has been top notch.

Services: Full body wash, Auto detailing, Auto interior vacuuming, Car waxing, Paint repair

Had the most pleasant experience with Bob Brown Pre-owned Chevrolet and their agent, Patrick Crane. His easy-going manner made what is usually a stressful and frustrating ... more

It took about 30-40 minutes to get an appraisal on my car. Turned out it was $500 lower than the appraisal I received in about 10-15 at Hummels Nissan.

Can't wait for more locations to open.

I have never had such great customer service in my lifetime. I received the mower I ordered in 3 days. It was missing a couple of bo.ts and Liz was the greatest service ... more

Fair straight up pricing, from a basic oil change to a full service

Went in to get gas this morning. Pump took 20 from the app but wouldn't let me get gas. Went inside to fix it. Grey haired lady at register asked me what I wanted her to ... more