Waco, TX Consumer Electronics

Sad to see this store is closed. The management (Brian) and his team were amazing and I never had an issue with them. They will be missed around here. I wish then luck wh ... more

I got the very top piece of a lighting cord stuck in my phone port. I went to an Apple certified shop and was told that because that part is so far in my phone that Im pr ... more

Employee was not professional..she acted like customers a bother..There wasn't a variety of phones or upgrade phones.....I ended my service with Boost Mobil

One guy out of 3 staff members was a very good salesman. He was helping a friend, offering me extras beyond what my question was for one other saleswoman. The other man j ... more

Workers were unknowledgeable about my tablet issue. All they said was to factory reset. Not explaining. No friendly advise. No advise on what to do or not to do about my ... more

Great quick, Sam and Heather,Kyle were all awesome, highly recommend

Management at this location is awesome.

Veronica and Desiree are very helpful and help me understand my new phone! I definitely will come back to this store.

made an upgrade on my gpu, had some issues. a few friends said it sounded like a psu problem, i decided to take it in to professionals to see what was really going on. pa ... more

They need commercials, or some sort of way to make themselves more known. This store is absolutely amazing with literally everything you need for a project. It's like Rad ... more

Went to this location! I was trying to move my old applications from my old phone to my new phone. I really needed those apps and carlos helped me out a lot. He took my s ... more

Shout Out To The Tech Who Fixed My Phone! Very Good Customer Service & Didn't Take Long To Fix!

We had a great upgrade experience for 2 phone lines with an associate by the name of Victor. He went above and beyond to make sure we were taken care of. Thank you Victor ... more

He BeenA great help Azia

When I first came into the store, the manager there was the only guy working but was wrapping up a really meaningful conversation with the customer already in there. It w ... more

Lana was awesome she helped me out with my phone and was patient with me, I will definitely only be visiting this store from now on!!! Keep up the good work

They are always able to answer my questions.

Customer service is so bad here, I don't see point of continuing service. Have a issue setting up account, response was call customer service on 611, I can't help you

Exercise extreme caution when dealing with this establishment. There have been instances of attempts to manipulate elderly customers. Despite claiming not to accept check ... more

Amazing service. A rep named Daniel was so patient and friendly. He ended up staying 30 min after close just to finish working though an issue I had with my SIM card. Ver ... more

This Russell Cellular location is the worst. The customer service is horrible. They are charging customers for helping them with their bills and help with their phones... ... more

I leased an iPhone 14 Pro plus some accessories just to find months later 4 portable speakers were added to my leasing account without my approval nor did I recieve the p ... more

Overall I was very satisfied with the rep. He was very nice and explained all to where I could understand. Thank you.

Matthew was great in helping!

Employees are helpful and courteous. The store has stuff spread out. In the section that it was supposed to be in the shelves were almost empty but if you go over to some ... more

Could use some work on customer service

Would be great if you decided when you are going to close...5 pm..7 pm..some people have to work till 5 pm.

Great service. Hands down the best cell phone repair place in Waco. Austin was extremely helpful and went the extra mile to help me fix my cell phone.

Great costumer service!

Went in looking for a scooter battery. The assistant manager was really nice and very helpful. Will go back.

Went in looking for a scooter battery. The assistant manager was really nice and very helpful. Will go back.

Tabitha was great. Customer service from her and her co worker was fantastic. My house audio sounds great

Very fast and good price. Would highly recommend bringing computer/phone thats needing fixed

It's like Goodwill. Marked up items that where donated to them. Where's the Salvation. Not a lot of product. Lots damaged dented. Scuffed, up like new stuff. Overpriced g ... more

Awesome guys! Thanks for all your help!

They did a great job fixing my airpods . Brought them in and within a few days they determined what was wrong and got them replaced.

Killer store. I had a blast and discovered some great new music! Super friendly staff and great prices and solid condition on vinyl great job!

Quick response to get our operations back up and running. They do a great job.

I had a issue with my call speaker on my iPhone 12 and when I came to the Phone MD to get it fixed, the young man that assisted me was so kind and informative! He made my ... more

Great service and very fast! I dont go anywhere else!

Great job. Nice owners. Thank you.

They serve you well and quickly

Come see these guys if you want your screen fixed!! They did such a awesome job and such a reasonable price!!! :) Happy customer

Fast and professional. Very nice folks and attentive to customers needs.

They fix my phone screen same day excelent service thank you gays!

The front desk lady was so kind and helpful. I came in inquiring about a price I saw online and although they dont price match she was more than willing to accommodate me ... more